No sooner than I wrote my last post about the great experience I had at the Kimpton Monoco, San Francisco than our relationship went horribly wrong. When I left the Monoco on Friday the Front Desk Manager he told me that he would book another room for me this week and call my cell with a confirmation number. Well, I hadn't heard from him so I called the hotel last night only to find out that they were sold out! Sold out! But he told me he'd take care of it.
It goes to show that a brand can do everything right in it's marketing and product but get tripped up on a simple thing like keeping a promise. Unfortunately, Kimpton is now off of my "Just Right" list.
Hi Phil,I enjoyed redanig this interview, and appreciate both Tobias Hellwag's detailed answers, and your effort in putting together a set of questions that drew such interesting responses and a well-rounded picture of this talented and successful BG player.Unrelated to the interview: LOL @ your offer to bet at equity plus 5% your way regarding someone predicting the Gamesgrid dice! Why stop at 5%, though? If they are sure enough to bet in the first place, they would probably give you 10%, which has two advantages: 1) It's easier to calculate, and 2) You make more money!Mary Hickey (mamabear @ GG, FIBS, and SHG)
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