Bridget and I wanted to go to a movie last night at the Flatirons Crossing Mall near Boulder. Before the movie, we stopped in at Bloom for a quick bit. As always, we were running a little late and felt rushed when we arrived at the restaurant. Imagine my surprise when the waiter offered to run over to the movie theater and buy our movie tickets for us! How cool is that.
No matter what business you're in, the lines are blurring. Either you can offer new services that your customer wants or someone else will.